Keynote - Retail Recovery: How Creative Retailers Are Winning in Their Post-Apocalyptic World
A conversation with Mark Pilkington and Moderator: John Dee
About this session
Mark Pilkington has surveyed the post-Covid state of retail around the world in his new book, Retail Recovery. He focuses in on the strengths of both ecommerce and physical stores and how they are coming together by blending the practical efficiencies of digital with the emotional and experiential strengths of the physical store.
We’ll have an in-depth discussion that covers the pre-Covid structural issues in retail and how the meteoric rise of ecommerce during the past 18 months is impacting retailers and shopping centers as we head towards a post-Covid world.
Categories covered by this session
Mark Pilkington is a global expert on consumer markets. He combines thought-leadership gained at Oxford University and INSEAD Business School with a track record of success across the branded, e-commerce and retail sectors.
Moderator: John Dee
Moderator for Marketplace 2.0 and President of Placewise Americas