Mark Pilkington is a global expert on consumer markets. He combines thought-leadership gained at Oxford University and INSEAD Business School with a track record of success across the branded, e-commerce and retail sectors.
Sessions covered by this panelist
Keynote - Retail Recovery: How Creative Retailers Are Winning in Their Post-Apocalyptic World
Categories covered by Mark
About this Panelist
Mark was one of the first thinkers to predict the global retail crisis in his book ‘Retail Therapy. Why the retail industry is broken – and what can be done to fix it’ (2019 – Bloomsbury).He was one of the first thinkers to predict the global retail crisis in his book ‘Retail Therapy. Why the retail industry is broken – and what can be done to fix it’ (2019 – Bloomsbury).
He began his career in the 1990s, as Marketing Director of Wonderbra – a relatively unknown underwear brand - which he subsequently made famous all round the world.
Then, in 2000, he founded Splendour.com – world’s first vertically-integrated online brand - with the financial backing of Marks & Spencer Ventures. He successfully scaled Splendour, and it was acquired in 2006 by a public company.
From 2008 to 2017, he was Chief Executive of Kamal Osman Jamjoom Group, a leading Dubai-based retailer, with market-leading brands like The Body Shop, Early Learning Centre, Nayomi and Mikyajy, which he successfully expanded from 450 to 850 stores.
He then became Consulting Director of Bolt Partners, a leading London online marketing agency, where he helped brands develop successful digital strategies.
He is currently Director of Mark.Pilkington.net, a consultancy which helps brands, retailers and retail property owners develop winning strategies for the future.
Bloomsbury published his second book ‘Retail Recovery. How creative retailers are winning in their post-apocalyptic world’ in 2021.
The book lays out a road-map for how brands, retailers and retail property owners can succeed in the future.